Last updated: January 2026
Cecilemilan operates this website and online store, including all related information, content, features, tools, products, and services (collectively, the “Services”) to provide you with a curated shopping experience.
This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit, use, or make a purchase through our Services, or otherwise communicate with us.
By accessing or using any of the Services, you acknowledge that you have read and understood this Privacy Policy.
Personal Information We Collect
“Personal information” means information that identifies or can reasonably be linked to you. Depending on how you interact with our Services, we may collect:
- Contact details (name, billing and shipping address, phone number, email address)
- Payment and transaction information (payment method, transaction details, confirmations)
- Account information (login credentials, preferences, settings)
- Order and purchase history (items viewed, purchased, returned, or exchanged)
- Communications with us (customer support inquiries or messages)
- Device and technical data (IP address, browser type, device identifiers)
- Usage data related to interactions with the website and Services
Sources of Personal Information
- Directly from you when you place an order, create an account, or contact us
- Automatically through cookies and similar technologies
- From service providers acting on our behalf (payment, logistics, IT services)
- From partners or third parties where permitted by law
Legal Basis for Processing (GDPR)
We process your personal information based on one or more of the following legal grounds:
- Performance of a contract (order processing, delivery, returns)
- Compliance with legal obligations (tax, accounting, regulatory requirements)
- Your consent (marketing communications, cookies where required)
- Our legitimate interests (fraud prevention, service improvement, security)
How We Use Your Personal Information
- To process orders, payments, shipping, returns, and customer support
- To manage and maintain your account
- To personalize and improve our Services
- To communicate with you regarding orders or inquiries
- For marketing and promotional communications, where permitted by law
- For security, fraud prevention, and legal compliance
Sharing of Personal Information
We may share your personal information with trusted third parties only where necessary, including:
- Payment service providers and financial institutions
- Shipping and logistics partners
- IT, hosting, analytics, and technical service providers
- Authorities where required by law or legal process
We do not sell your personal information.
Cookies & Tracking Technologies
We use cookies and similar technologies for essential website functionality, analytics, and (where permitted) marketing purposes. You can manage your cookie preferences through your browser settings or our cookie banner.
Third-Party Websites
Our Services may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites and encourage you to review their privacy policies separately.
Children’s Data
Our Services are not intended for children. We do not knowingly collect personal information from individuals under the age of majority.
Data Security & Retention
We implement appropriate technical and organizational measures to protect personal information. However, no system is completely secure, and we cannot guarantee absolute security.
We retain personal information only as long as necessary to fulfill the purposes outlined in this Policy, comply with legal obligations, and resolve disputes.
Your Rights
Depending on your location, you may have rights including access, correction, deletion, restriction, portability, or objection to the processing of your personal information.
To exercise your rights, please contact us using the details below.
International Data Transfers
Your personal information may be processed outside your country of residence. Where required, appropriate safeguards such as standard contractual clauses are applied.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
Contact Information
Cecile Srl
Via Fabio Filzi 27
20124 Milano, Italy
Phone: +39 333 860 8824
Email: support@cecilemilan.com
For the purposes of applicable data protection laws, Cecile Srl acts as the data controller.